FAQs

Add-to-Cart your favourite product and then head towards Checkout Page to complete your order.

Your order will be delivered to you through a Registered Courier Service at the address you have mentioned as ship to address in your order. In case of Cash on Delivery order, the courier will collect the money in cash from you when he delivers the order.

Your order will usually reach your doorstep between 3 to 4 working days from the date of order. However, the delivery can take up to 4-5 working days during busy holiday season or due to any ongoing sales events.

On orders above the value of Rs.15,000 we will need a certain % advance payment. Customer will be contacted for payment information on order confirmation and the account details will be communicated then. The order will only be dispatched after our team confirms the payment being received in the Bank.

We Provide Free Shipping in all Over the Pakistan

If we reduce our price within 2 days of your purchase date, you are entitled for a credit voucher for the difference in value. Please send us an email quoting your order number, item purchased and difference in price and we will issue a credit voucher. Please note, products bought/offered on Sale/Clearance, Special Sale events, do not apply to this.

You will see a field named “Gift Card or Credit Voucher” during your checkout. Enter the code in this field and you will get the promised discount or credit.

No. You can’t open the package without making the payment to the courier. We sell everything with a 3 Days Return Policy. If you do not like anything, please return it and we will give you a refund (less the shipping charges) or an exchange voucher.

For items purchased on sale, if a refund is allowed on the sale item, the amount refunded will be the exact amount paid for the item, and not its original value.

No, we do not offer international deliveries and shipments as of now.